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Customer Care Executive (Male & Female) Location: Sanpada, Navi Mumbai Salary: 15,000 20,000 Work Mode: Work from Office Working Hours: 9-hour shift Shift Timings: Morning Shift: 7:00 AM / 8:00 AM / 9:00 AM Afternoon Shift: 1:15 PM / 2:15 PM Week Off: Rotational Training: Company-provided Eligibility: 12th Pass, Graduates, Freshers, and Experienced candidates can apply. Valuable communication skills and customer service orientation. Key Responsibilities: Handle customer queries via calls, emails, and other communication channels. Resolve customer concerns within the defined Turnaround Time (TAT). Coordinate with internal departments to ensure timely support. Maintain records of customer interactions, complaints, and resolutions. Provide accurate information about company services. Deliver excellent customer service and maintain positive client relationships. Monitor and follow up on pending customer queries until resolution. If you have eligible candidates, kindly share their resumes or circulate these prospects among your students. We would be delighted to collaborate with your esteemed institution for campus recruitment and placement activities. For applications or any queries, please contact: Aarati HR Talent Acquisition General Diagnostics International Pvt. Ltd. +91 70211 02691 Compensation: 15,000.00 - 20,000.00 per month Work Location: In person .