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Customer Support Specialist (Tier 1) | US Shift About the Role We're looking for a Customer Support Specialist (Tier 1) to join the CrewgleAI support team. In this role, you'll assist customers via chat, troubleshoot product issues, investigate bugs, and work closely with our engineering team to deliver an excellent customer experience. If you're tech-savvy, enjoy solving problems, and have excellent written communication skills, we'd love to hear from you. Responsibilities Provide customer support via chat. Troubleshoot and resolve customer issues. Reproduce bugs and document findings for the engineering team. Create and maintain help articles and internal documentation. Monitor user sessions to identify common issues. Manage support tickets and ensure timely resolution. Requirements Experience in Customer Support, Technical Support, or a customer-facing role. Excellent written English communication skills. Strong troubleshooting and problem-solving abilities. Comfortable learning new software quickly. Reliable high-speed internet and a quiet workspace. Available to work US shifts. Preferred Qualifications Experience supporting SaaS products and/or prior experience in the real estate industry (e.g., Real Estate Agent, Transaction Coordinator, Real Estate Admin, or Property Management) is highly preferred. Experience with Intercom or similar help desk software. Experience writing knowledge base/help documentation. Experience in the real estate industry is a plus. Job Details Position: Customer Support Specialist (Tier 1) Shift: US Shift Employment Type: Full-time If you're passionate about helping customers and enjoy working in a fast-paced startup environment, we'd love to hear from you. .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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