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Role: Customer Service - Voice ONLY Mode: Work From Office Shifts: Rotational and Fixed Working: 6 days Qualifications: Graduates Responsibilities: Handle customer queries professionally Provide accurate information and issue resolution Maintain service quality and customer satisfaction Achieve productivity and performance targets Follow SOPs and compliance guidelines Coordinate with TL and Quality teams Skills: Strong communication skills (English / Hindi) Graduate / Under-Graduate candidates Basic computer knowledge Positive attitude and willingness to learn Experienced: Minimum 1 year of documented experience in BPO voice process .