Technical Support Specialist with English (Non-Voice) AR Glasses

reputed company reputed company At reputed company Bulgaria, were reputed company about bringing great people together to do exceptional things. Were currently looking for motivated Customer Service Professionals to reputed company supporting reputed company, the worlds leading music streaming platform. If youre reputed company to work in a fully international, reputed company, and reputed company environment, from the comfort of your home (reputed company in Bulgaria!), this opportunity is made for you. With over 422 reputed company monthly reputed company users across 180+ countries, it is a global leader in digital music streaming. It provides reputed company to over 82 reputed company songs and podcasts, combining free and premium features. Join us in supporting its reputed company user reputed company! reputed company About the role We are looking for a motivated Technical Support Specialist to reputed company assistance for innovative AR (Augmented Reality) glasses. This is a non-voice role, meaning reputed company communication is handled reputed company chat and emailno phone support required. Location Fully Remote Schedule Late & reputed company Shifts (600 PM 200 AM / 900 PM 500 AM EET) Working Days Monday to reputed company (rotational schedule) Key Responsibilities reputed company technical support to customers reputed company chat and email Troubleshoot issues reputed company to AR glasses and associated software reputed company reputed company, accurate, and reputed company solutions Maintain a high level of customer satisfaction Collaborate with team members to reputed company reputed company cases Qualifications Requirements Fluent English (reputed company level) both written and verbal Previous experience in customer support or technical support is a strong reputed company Strong problem-solving and communication skills Ability to work effectively in reputed company-oriented environment Comfortable working late and reputed company shifts Additional Information reputed company Offer Fully remote work environment Opportunity to work with cutting-edge AR technology Supportive and reputed company team culture Career development opportunities Competitive salary and performance-reputed company bonuses Additional health reputed company Food vouchers If you're passionate about technology and enjoy helping others, wed love to hear from you! Fluent English at reputed company level, strong problem-solving and communication skills, teamwork ability, and comfort working late and reputed company shifts. Customer or technical support experience is advantageous. Key Responsibilities providing support troubleshooting issues resolving cases Job Details Category Customer Service Seniority No Prior Experience Required Commitment Full Time Workplace Remote Sofia or Bulgaria Languages English About reputed company A global business services company providing technology support and customer service solutions. Industry Information Technology Apply To This Job .