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international voice process Experience : minimum 2 years' experience in international voice include 6 months in international telecom (mandatory) Telecom experience is required (technical support role) Billing process, technical, and sale kills required qualification : Undergraduate / Graduate CTC : 5 LPA Facilities : Cab facility + incentives and allowances working days :5 days working rotational shifts rotational week offs. Roles and responsibilities : Handle international customers calls. handle customer quarries related to their billing concern, technical troubleshooting, sales, concerns Skills Excellent communication skills technical skills troubleshooting knowledge telecom process knowledge customer handling skills