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Key Responsibilities: Coordinate end-to-end project activities, ensuring timely delivery of digital signage installations and solutions. Act as the primary liaison between clients, customers, vendors, and internal teams to ensure seamless communication and project execution. Oversee project timelines, track progress, and ensure all deliverables meet quality standards and deadlines. Identify potential issues early and handle escalations promptly to maintain customer satisfaction. Collaborate with technical teams to ensure proper installation, functionality, and post-installation support for clients. Maintain detailed project documentation and provide regular updates to stakeholders. Skills & Qualifications: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills to manage diverse stakeholders. Problem-solving mindset and ability to manage escalations effectively. Experience in management, preferably in the Audio-Video or digital signage industry. Proficiency with project management tools and software is a plus. Client Relationship Management, Service Scheduling. Project Coordination, CRM & Ticketing Systems Report Preparation, Team Coordination also AMC if require. Core Work . Pending and Closed Calls Report Maintain and share a daily service call report clearly indicating pending, in-progress, and closed calls. Ensure timely follow-up on pending calls to avoid SLA breaches. 2. Number of Chargeable Calls (Pivot Table Report) Track and segregate chargeable and non-chargeable calls using a pivot table and share the report with Mr. Ranjeet. Share a consolidated monthly report highlighting total chargeable calls customer-wise and engineer-wise. 3. Engineer Review Count and Sharing List Monitor the number of reviews/feedback entries received for each engineer. Share an engineer-wise review count and performance summary periodically with the management team. 4. Monthly Engineer Meeting Conduct a monthly meeting with engineers and ensure it is held on time. Clearly explain expectations, updates, and action points during the meeting. 5. Engineer Safety Compliance Ensure all engineers use mandatory safety equipment while performing any service or installation activity. Monitor and enforce compliance at all sites. 6. Customer Coordination Coordinate with customers before scheduling the engineer visit. Follow up with customers after service completion to confirm closure and satisfaction. 7. Project-Wise Data Update Maintain and update project-wise data as per the shared format. Work Profile for Service Coordinator/ Project Coordinator Engineer Coordination & Call Management: Assign customer calls to engineers and track updates daily. Maintain a real-time status of calls (closed, pending, repeated) in the online software (SANGAM). Ensure engineers report upon reaching and leaving customer premises and confirm successful call completion with customer feedback. Handle online and in-house calls and close them promptly. Track engineers' locations and daily activity reports (DAR). Address gaps in engineers performance and report findings to HR. Customer & AMC Management: Manage Annual Maintenance Contracts (AMC), including reminders, renewals, and feedback collection. Send AMC quotations and contracts to customers, maintain follow-ups, and update customer details in the database. Ensure all customer records have valid email IDs and update missing details promptly. Responsible for revenue generation through AMCs and other chargeable calls. Data Management & Reporting: Maintain hard copies of call reports for unresolved online calls and update them in the system daily. Record and track details of chargeable calls and receipts in the system. Generate sales and performance reports as required. Follow up on payments and ensure accurate cash flow tracking. Administrative & Operational Support: Coordinate material requirements and tool maintenance. Handle product replacements and inventory updates. Book travel arrangements for engineers and share details with accounts for processing. Organize quarterly team-building activities and assist in miscellaneous tasks assigned by Directors/Service Managers/HR. Customer Communication & Branding: Start every call with: "Hello Bitsy, [Name] speaking." Confirm feedback from customers after every call before marking it as completed. Ensure branding stickers are pasted during dispatches of kiosks or video walls. Compliance & Reporting: Ensure compliance with standard processes for call management and reporting. Notify and escalate issues such as gaps in engineer reviews or repeated call problems to management. Performance Evaluation: Performance will be evaluated monthly based on: Coordination efficiency. Timeliness in task completion. Customer and engineer feedback. Revenue generation and call resolution metrics. It is a Full Time Sales / Business Development job for .
Most are in India and the US. Here's how to pick the right one for you.
74.689Jobs
17.483IN
79%EN
WorkMundi's database shows 74,689 open sales positions globally. India leads with 17,483 jobs, followed by the US with 13,876. If you're open to geography, you have real options — but the sheer number means you need a filter. Don't apply to everything. Pick a country, a company size, and a sales model that matches what you actually want to do.
Almost 8 in 10 of these ads have their text written in English. That's useful for reading the job description and understanding what you're signing up for. But it tells you nothing about whether the role requires you to speak English with customers, partners, or your team. Ask the hiring manager directly during your first conversation.
The employers posting the most are boxlunch, SIMPLE RECRUIT, FlexBoard, and tmobile. If you see their name on a listing, you know they're actively hiring. That can work in your favor — high-volume recruiters often move faster. But volume also means competition. Your application needs to stand out.
Sales interviews almost always include a version of this: 'Tell me about a time you lost a deal. What did you learn?' Prepare a real story where you take ownership of what went wrong and what you'd do differently. Hiring managers want to see you learn, not just win.