System & Network Administrator

Firewall Management Create firewall policies. Modify existing firewall rules. Maintain firewall security policies. Troubleshoot firewall-related issues. Patch Management Deploy OS and application patches. Create automation tasks. Modify deployment scripts. Deploy PowerShell and Batch scripts. Monitor patch deployment status. Ticketing System Create and assign support tickets. Update ticket status daily. Maintain ticket records. Configure the ticketing system. Create ticket automation workflows. Power BI Update datasets manually when refresh fails. Manage dashboard access permissions. Configure and maintain Power BI Gateway. Deploy new dashboards. Modify existing dashboards. Validate dashboard data accuracy. Infor MDM Create vendor master records. Create customer master records. Manage business partner codes. Modify existing master data. Trend Micro Endpoint Security Deploy endpoint security agents. Create and manage security policies. Maintain endpoint protection. Configure Email Cloud Security. Troubleshoot security agent issues. Server Administration (Physical & Virtual) Maintain physical servers. Manage virtual machines. Perform VM migration. Monitor server health. Troubleshoot server issues. Website & IIS Administration Create internal websites. Configure IIS web server. Configure local domains. Maintain hosted websites. Network Switches Install managed switches. Configure VLANs and switch settings. Perform switch maintenance. Troubleshoot network connectivity. Access Points & Routers Install access points and routers. Configure wireless networks. Apply network policies. Troubleshoot connectivity issues. CCTV Systems Install CCTV cameras. Configure surveillance systems. Maintain CCTV infrastructure. Troubleshoot camera issues. Microsoft 365 Administration Create and manage user accounts. Assign and update licenses. Manage Exchange Online. Create mail flow rules. Administer SharePoint. Manage Microsoft Entra ID. Support Microsoft 365 services. User Support Provide technical support to end users. Resolve hardware and software issues. Assist users with IT requests. Troubleshoot system-related problems. Application Support Support Microsoft Office applications. Troubleshoot business applications. Install and configure software. Resolve application-related issues. Active Directory Create user accounts. Join systems to the domain. Manage user and security groups. Create and deploy Group Policies (GPOs). Maintain Active Directory environment. Infor ERP Support Provide first-level user support. Resolve basic application issues. Assist users with system-related queries. Printer Management Install network and local printers. Configure printer settings. Troubleshoot printing issues. Maintain printer devices. Acronis Backup Configure backup jobs. Add or remove devices from backup plans. Monitor backup status. Restore data when required. User Data Backup Perform OneDrive backups. Back up Outlook mailboxes. Back up user data. Maintain backup records in SharePoint. Laptop & Desktop Support Configure new laptops and desktops. Install operating systems and drivers. Troubleshoot hardware and software issues. Perform preventive maintenance. Azure VPN Install Azure VPN Client. Configure VPN connections. Troubleshoot VPN connectivity. Provide remote access support. Compensation: 18,000.00 - 20,000.00 per month Work Location: In person .