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Roles and Responsibilities Identify new opportunities for cross-selling of bank's products such as insurance, investment products, etc.Develop and maintain strong relationships with existing clients to increase wallet share and product penetration.Collaborate with internal teams to resolve client issues and improve overall customer satisfaction.Analyze market trends and competitor activity to stay ahead in the competitive retail banking landscape.Manage relationships with high net worth individuals (HNIs) and non-resident Indians (NRIs) to grow liabilities business. .