Japanese Multimedia Lead Content Reviewer

About WelocalizeWelocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale. Welocalizes Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com MAIN PURPOSE OF JOB In this exciting position, the Multimedia Content Lead Reviewer will be writing and reviewing linguistic content in Japanese which they have a native level proficiency to ensure the highest quality of accuracy for customers using the world's foremost multimedia platforms. With time the Multimedia Content Lead Reviewer will become the cultural ambassador for their language market and will be expected to produce fully localized content and flag potential cultural issues with content types, wording and articulate suggestions to make allcontent appropriate and relevant for the target markets. The ideal candidate possesses a background in journalism or similar, has proven creative writing skills, and a keen attention to detail. In addition to that, were seeking candidates that are passionate about music, film and tech and have a knack for iOS and Mac OS devices. Knowledge of Smartling is a plus. Job Reference: MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership for this role: Linguistic tasks Editing and proofreading content to ensure accuracy, ensuring it meets the provided standardsCreative writing of marketing content to engage customersProofreading and copy editing of storefront descriptionsReport any patterns of issues observed to help improve database and product performanceTest tools to provide feedback for improving efficiency and accuracyPerforms translations as neededPerforms review tasks as requiredQuality management planning and execution Works closely with the Welocalize Quality Department to monitor the overall linguistic quality and quality planning for the accountHelps define and quality expectations per language (may be in collaboration with the client)Supports the Quality Department in performing RCAs (root cause analysis) and designing corrective actions as necessaryEnsures language level quality oversight by KPI tracking and status reportingPlans, performs and tracks LQAs, if applicableDrives the arbitration processClient engagement Joins calls with the client's linguistic teams to discuss quality and strategy (including corrections, requirements, clarify any misunderstandings/unclear corrections or requirements) and takes the lead on linguistic issues discussedDocuments meetings with client and follows up with linguists to make sure everybody is alignedLiaison between the client and the broader Welocalize linguistic teamEnsures the clients feedback is implementedPerforms direct reviews with client's SMEs, where applicableManages linguistic assets Creates and maintains linguistic assetsMaintains client facing documentationCommunicates asset updates to linguistic teamCoordinates the linguistic team Reviews copy/loc and gives feedback to the linguists; communicates feedback received from reviewers and client'sLanguage LeadsSupport linguists in understanding corrections resulting from the arbitration processActs as liaisonfor terminology, style issues, product features & questionsResponds to content reviewers queriesSupports linguists in asking any questions during production and escalates to Welocalize and/or the client as neededProfile matching and assigning work/content types to the linguistic teamGuide the linguistic team into identifying the root causes of issues and determining actions for improvementSupports the onboarding of new linguists (when applicable) .