Product Owner/Product Specialist

Role & responsibilities Role: Product Specialist / Product Owner Strong experience in APIs, Microservices, and Cloud Platforms (GCP & AWS) Exposure to the Salesforce ecosystem (preferred) Expertise in Stakeholder Management and Backlog Management Proficiency with Jira, Confluence, and ALM tools Domain knowledge in Connected Services and IoT Preferred candidate profile Product Vision and Strategy Own and communicate the long-term product vision for EVA25 Admin Capabilities. Develop and maintain a compelling product strategy aligned to JLR's Connected Services and Customer Experience objectives. Define clear product outcomes, success metrics, and value propositions for internal and enterprise users. Identify opportunities to improve operational efficiency, governance, scalability, and user self-service through enhanced administrative capabilities. Provide deep technology product knowledge to support product decisions and delivery readiness. Act as the primary product advocate and subject matter expert for the product. Product Roadmap Management Develop and maintain a strategic multi-quarter product roadmap aligned to business priorities and engineering capacity. Balance short-term delivery needs with long-term platform investments and technical evolution. Collaborate with architects, engineering leads, cybersecurity, operations, and business stakeholders to prioritise roadmap initiatives. Drive roadmap decisions using customer insight, operational feedback, product analytics, and business value assessments. Present roadmap progress and strategic recommendations to senior leadership. Backlog Ownership and Delivery Own, prioritise, and continuously refine the product backlog and make prioritisation decisions based on business impact, risk reduction, technical dependencies, and customer value Translate business needs into epics, features, and user stories with clear acceptance criteria. Maintains product knowledge assets, including process flows, feature maps, data flows, application context, integration flows, interaction sequence diagrams, and operational insight. Work closely with Agile delivery teams to ensure backlog readiness and delivery predictability. Participate in sprint planning, backlog refinement, and retrospectives to ensure alignment with product objectives.Accept completed work and validate that delivered functionality meets intended outcomes. Stakeholder Management Partner with stakeholders across Engineering, Services, Customer Care, Security, Compliance, and Digital Product teams. Build strong relationships with internal users and operational teams to understand pain points and emerging requirements. Manage competing stakeholder demands while maintaining focus on strategic objectives. Communicate product vision, roadmap priorities, delivery progress, and business outcomes effectively. Technical Leadership Develop a strong understanding of the EVA25 platform architecture and connected vehicle ecosystem. Collaborate closely with software engineers, solution architects, platform teams, and DevOps teams. Drive API-first, scalable, secure, and reusable solutions. Understand technical trade-offs and support informed decision-making regarding platform architecture and implementation approaches. Ensure products meet cybersecurity, compliance, performance, and operational requirements. Product Performance and Continuous Improvement Define and track KPIs and product success measures. Use telemetry, user feedback, operational metrics, and analytics to identify improvement opportunities. Lead continuous discovery activities to validate assumptions and shape future roadmap priorities. Foster a culture of experimentation, learning, and continuous improvement. KEY DELIVERABLES The successful candidate will be accountable for: A clearly defined and communicated EVA25 Admin Capabilities product vision. A prioritised and outcome-driven product roadmap. A healthy, refined, and transparent product backlog. Delivery of roadmap commitments that support business and operational objectives, and reporting on programme health and status to stakeholders at regular Services Drumbeat meetings Measurable improvements in platform usability, operational efficiency, governance, and scalability. Strong stakeholder engagement and alignment across the organisation. .