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Job Description - Manage a highvalue Premier client portfolio and make a meaningful impact on their financial success - Build deep, trusted relationships with sophisticated clients who value expert guidance - Grow your career with industryleading training, transparent pathways, and a team that champions your development About The Business Customer Service Lending (CSL) is the public face of CommBank, delivering a seamless banking experience for the future to more than 10 million personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes. About Premier Banking Premier Banking provides Relationship Management to High-Net-Worth customers within the Customer Service Network. Our teams consist of Relationship Managers and Associates across Australia, reporting into all states. Premier Banking supports clients with sophisticated financial needs, typically with lending and investment balances of $1M or more. Alongside helping clients achieve financial growth, we provide superior service to help them better manage their day-to-day finances. Do work that matters In this role, you will manage these sophisticated relationships through regular contact and follow-up, quality financial health checks, and strong market awareness. You are someone who: - Delivers exceptional customer service by demonstrating the Bank's service standards. - Builds positive relationships by identifying and anticipating financial needs through quality financial health checks. - Looks for opportunities to provide innovative financial solutions, including lending and investment options. - Is a proactive team player, driving client acquisition and referrals from existing portfolios such as the Branch Network and external partners. - Offers tailored suggestions to meet the specific goals and growth aspirations of high net worth clients. - Resolves client needs personally, maintaining an end-to-end service approach fo .