Senior IT Project Manager

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Job Description The Delivery Management Professional (SE7) provides expert guidance on complex deliveries, drives efficiency improvements, influences stakeholder decisions, and mentors others to achieve strategic alignment and support team growth. In this role, you will navigate organizational complexity to define and communicate comprehensive solution visions and roadmaps for large-scale and strategically critical initiatives. Alongside driving end-to-end technical program execution, IT service performance, SLA adherence, and ITSM process optimization, you will lead cutting-edge AI and Agentic AI initiativestaking end-to-end accountability for model lifecycle management, autonomous workflow integration, and governance. Depending on the organization's needs, you may operate within role archetypes such as Project Manager, Program Manager, Service (Delivery) Manager, ITSM Process SME, Scrum Master, RTE, STE, or Agile Coach. Description of the area Job Responsibilities Scope / (Content Leadership): Provides expert guidance and strategic direction on defining and managing scope for complex or high-impact initiatives. Develops, implements, and champions scope management strategies, frameworks, and best practices for relevant initiatives. Oversees the management of significant scope changes, ensuring strategic alignment and minimal disruption, while proactively identifying and driving improvements to scope-related processes for enhanced delivery efficiencyAccountability/Problem Solving: Leads the analysis of complex and strategic delivery problems across boundaries, eliciting complex needs and influencing decisions. Accountable for delivery management on significant initiatives, defining strategic solutions, and driving consensus through persuasive communication and facilitation. Proactively identifies strategic opportunities and risks, and mentors colleagues on problem-solvingStakeholder Management: Identifies key executive stakeholders across organizational boundaries and analyzes complex stakeholder networks. Shapes governance frameworks and executes comprehensive stakeholder engagement and communication plans. Navigates matrix structures to build alignment between product vision, AI/data science engineering goals, IT service management, quality/compliance functions, and business leadership, resolving conflicts to establish strong collaborative partnershipsImpact/Strategy: Provides consistent leadership and significant impact across major products within a product line or domain. Drives significant impact on projects and programs by embedding Agile best practices and leading organizational change initiatives. Fosters a culture of innovation by identifying practical applications for emerging AI technologies, evaluating modern technical solution options, introducing new features, and embedding delivery best practices to achieve long-term business objectivesComplexity / (Product Size): Manages complex projects or services, potentially across domains, and leads delivery within a program or large initiative. Manages highly complex delivery involving multiple dependencies, opportunities, and risks. Handles ambiguous delivery requirements and leads the implementation of delivery frameworks while navigating complex stakeholder landscapesBusiness/Technical ability: Possesses in-depth business knowledge and understanding of market trends to shape delivery strategies that achieve strategic business objectives. Drives business process improvements and innovation, and leads the implementation of Agile frameworks and other delivery best practices. Manages large-scale, complex delivery programs and innovates delivery methodologies to enhance efficiency and effectivenessVendor Management: Manages third-party vendor relationships, AI solution providers, contract execution, service level agreements (SLAs), and Statement of Work (SOW) compliance across the program footprint. Evaluates vendor performance, drives partner accountability, and negotiates contract renewals or resource shifts to guarantee high-quality external deliverablesResource Management: Defines talent allocation strategies, balances capacity planning across internal and external cross-functional teams (including data scientists, engineers, and domain SMEs), and resolves cross-program resource constraints. Forecasts future skill demands, aligns resource deployment with product roadmap milestones and operational SLAs, and supports overall team developmentBudget Tracking & Financial .