Opening for Service Delivery Manager

We are looking for candidates with strong Delivery experience, preferably from a fintech or IT product organization. The ideal candidate must be able to join within 45 days. Role Overview As Delivery Director, you will lead the end-to-end delivery of large-scale, multi-stream banking transformation programs, with a focus on Banking Domain. You will be responsible for ensuring delivery excellence, robust governance, and successful program outcomes across global engagements. Key Responsibilities Program Leadership: - Lead and oversee the delivery of complex, multi-entity Banking transformation programs, ensuring alignment with strategic objectives. - Drive program governance, milestone tracking, risk management, and stakeholder engagement at all levels. Team Management: - Manage and mentor cross-functional teams spanning business analysis, technology, QA, infrastructure, and DevOps. - Foster a high-performance culture and ensure effective resource allocation across projects. Delivery Excellence: - Ensure adherence to contractual commitments, budgets, timelines, and compliance requirements. - Drive cadence reviews, status reporting, escalation management, and change control processes. Stakeholder Engagement: - Build and maintain strong relationships with internal and external stakeholders, including C-level executives. - Act as the primary escalation point for program delivery issues and risk mitigation. Continuous Improvement: - Champion best practices in delivery methodologies (Agile, SAFe, DevOps) and value-based services such as automation and system engineering. Core Areas of Expertise - End-to-end delivery management with strong technical acumen - Deep domain expertise in Banking - Risk, compliance, and regulatory management - Stakeholder management up to CTO/CXO level - Enterprise automation, system engineering, and bid support Key Requirements - 20+ years of experience in Tier 1 IT Services, FinTech, or Product organizations - Familiarity with tech stacks such as Cloud, Microservices, Java, Spring, etc - 15+ years of progressive experience in IT product or banking technology delivery - Proven track record in managing large-scale product deliveries in Corporate Banking - Familiarity with Agile, SAFe, and DevOps methodologies - Demonstrated success in leading high-performing, multi-disciplinary global teams - Experience working in deadline-driven, high-pressure environments - PMP/Prince2 certification preferred - Willingness to travel as required Personal Attributes - Strategic thinker with strong leadership and influencing skills - Exceptional stakeholder management and interpersonal abilities - Results-oriented, proactive, and adaptable to dynamic environments .