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Job Reference JR000++076 Job Summary Executive - Credit Operations Job Purpose This position is open with Bajaj Finance ltd. Job Duties & Key Responsibilities Duties and Responsibilities - " Customer Service - TAT Tokens customer complaints and NSR/SR closure Management Daily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection. Cross selling the insurance and other products to walk in customers Cash & Customer Service /NPS and Audit Queries Service branch maintenance and control Consistent increase in penetration of CDM/Kiosk Manage escalations with teams (Centralize/HO) for end to end resolution Petty cash management Maintain minimal errors in audit report published by HO." Required Qualifications And Experience " Understanding of cash & customer service related processes and policies. Graduate/Post graduate fresher/with experience Ability to work independently and towards deadlines. Effective oral and written communication skills .