IT Systems, Identity & Collaboration Lead (Faridabad)

Our client is a leading and rapidly growing enterprise in the automotive and mobility sector with a strong presence across multiple locations in India. The organization is committed to operational excellence, digital transformation, and delivering world-class customer experiences. With a focus on innovation and technology-driven business operations, the company is investing significantly in strengthening its IT infrastructure, cybersecurity, and end-user services capabilities. Role Overview We are seeking an IT Systems, Identity & Collaboration Lead to manage core systems platforms across the organisation. Reporting to the Head of IT Infrastructure & End User Services, this role owns Microsoft 365 and productivity tools, Active Directory and licensing management, and Identity & Access Management (IAM). The role ensures employees have secure, seamless access to systems and collaboration tools across all sites. Key Responsibilities Microsoft 365 & Productivity Tools Management - Administer and optimise the Microsoft 365 tenant including Exchange Online, SharePoint, Teams, OneDrive, and related services - Manage M365 licences, service configurations, policies, and security settings to ensure compliance and cost efficiency - Support and enable productivity and collaboration tooling for users across all locations; drive adoption of M365 features - Monitor M365 service health, investigate incidents, and liaise with Microsoft support as required - Manage third-party productivity and SaaS tool integrations and ensure secure configuration Active Directory & Licence Management - Administer AWS Active Directory including users, groups, OUs, GPOs etc - Manage software and subscription licence inventory. Ensure licence compliance and optimise licence utilisation across the organisation - Maintain and automate user lifecycle processes (creation, modification, and deletion) aligned with HR workflows and IT policy - Administer DNS, DHCP and Group Policy in line with security and operational standards - Maintain accurate and current records of directory services configurations and licence assignments Identity & Access Management (IAM) - Own and manage the Identity & Access Management framework including role-based access control (RBAC), provisioning, and de-provisioning - Administer Multi Factor Authentication (MFA), Single Sign-On (SSO), and Privileged Access Management (PAM) solutions - Conduct regular access reviews and recertification cycles to ensure least privilege principles are maintained - Manage Conditional Access policies and Zero Trust access controls in alignment with security standards - Respond to and investigate identity related security incidents. Maintain audit logs and access reports Governance & Compliance - Ensure systems and identity configurations align with IT security policies, DPDP, and regulatory requirements - Maintain documentation for all platform configurations, licence assignments, and access policies - Support IT audits with identity and systems evidence. Participate in vulnerability management activities Qualifications & Experience - 5 to 10 years of IT experience, with at least 3 years in systems administration or identity management - Solid hands on experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive) - Deep knowledge of Active Directory - Experience with IAM tools and protocols: SSO (SAML, OIDC), MFA, PAM (CyberArk, BeyondTrust, ManageEngine or equivalent) - Understanding of licence management and software asset management best practices - Certifications desirable: Microsoft 365 Administrator (MS-102), AWS Certified SysOps Administrator or Azure Administrator (AZ-104), or equivalent - ITIL Foundation certification preferred Technical Competencies: M365: Exchange Online, Teams, SharePoint, OneDrive, Intune Identity: AWS AD, AWS Directory Service, AWS IAM Identity Center, Azure AD/Entra ID, ADFS, Azure AD Connect, Conditional Access, MFA, SSO (SAML/OIDC), CyberArk/BeyondTrust or equivalent PAM Licences: Microsoft VLSC, software asset management tools. What We Offer - Challenging environment facilitating learning - Competitive salary commensurate with experience - Ownership of end user services and IT operations across a growing multi-site automotive group - Ongoing professional development and certification support Required SkillsMicrosoft365ExchangeOnlineSharePointTeamsOneDriveIntuneActiveDirectoryAWSADEntraIDAzureADIAMRBACSSOSAMLOIDCMFAPAMConditionalAccessADFSAzureADConnectDNSDHCPGPOLicensingVLSCSys AdminAutomationCybersecurityMicrosoft 365 administrationActive DirectoryIdentity ManagementIAM toolsLicence managementSoftware asset managementITIL Foundation certificationMicrosoft 365 Administrator (MS-102)AWS Certified SysOps AdministratorAzure Administrator (AZ-104)CyberArk/BeyondTrust or equivalent PAM Compensation: 1,000,000.00 - 1,500,000.00 per year Work Location: In person .