Customer Success Manager | US (d/f/m)

Role Overview Luminovo is looking for a Customer Success Manager to own and grow a portfolio of OEM and EMS accounts across the US, Canada, and Mexico. This is a pioneer role on our North American team, where you'll shape how we do customer success in this market. What You Will DoOwn a portfolio of mid-size and enterprise accounts end-to-end, run interactive onboarding sessions, drive net revenue retention, and translate customer feedback into structured insights. Why It Might Be a Fit You'll be working with a collaborative, international team, and have the opportunity to shape how customer success works in a new market. You'll also have the chance to work with a well-funded European scaleup with 300+ customers. RequirementsCustomer Success or Account Management experience in B2B SaaSFluency in EnglishSpanish and French fluency are a huge plusBenefitsTravel expenses coveredHybrid work setup in Austin, TexasRegular team retreats and industry eventsCompetitive salary and benefits packageEquity in a well-funded European scaleupOpportunity to work with a collaborative, international teamChance to shape how customer success works in a new marketOriginally posted on .