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Area Recovery Manager Secured & Unsecured Lending Business Reporting to Area Manager Main Tasks & Areas of Responsibility - Delinquency reduction. - Earlier resolution with normalization. - Monitor accounts on daily basis - Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections) - Responsible for team building and training collection staffs - To Work closely with Muthoot Fincorp branches for the smoother part of collection - - Skills and Exposure - - A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work. - Proven ability to Handle difficult customer. - Should have the knowledge of other products movement in the market. - At least 3 years experience in collection with 2 years of On roll team members. - Excellent interpersonal and verbal communication skills - Ability to Work & Deliver business targets under pressure. Be Accountable for Portfolio Quality of the Location. Special Requirements (If any) - Should have willingness to travel as per company requirement. .