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0 - 2 Years Experience (Freshers & Early Career Eligible) Are you seeking rewarding Parexel recruitment 2026, patient concierge associate jobs in Hyderabad, or remote patient logistics & travel coordination roles for entry-level candidates World-leading Clinical Research Organization (CRO) Parexel is inviting online applications for Patient Concierge Associate under its India Remote / Hyderabad location. Parexel is one of the world's largest clinical research organizations (CROs), bringing 40+ years of expertise in drug development, clinical trial management, regulatory consulting, and patient-centric trial solutions across 80+ countries. The Patient Concierge Services Group works directly to minimize trial participation burdens for patients and caregivers by organizing travel, accommodations, per diems, and expense reimbursements. Company Name: Parexel (Parexel International India Private Ltd.)Job Title: Patient Concierge AssociateRequisition ID: R0000043115Department: Patient Travel & Reimbursement Operations / Clinical OperationsEmployment Type: Full-Time RegularExperience Band: 0 to 2 Years of administrative, coordination, or customer support experience (Freshers & early-career candidates eligible!)Educational Qualification: Bachelor's or Master's degree (B.Pharm, M.Pharm, Pharm.D, B.Sc/M.Sc Life Sciences, BBA, B.Com, BA, or related fields)Software Tools Mentioned: MS Office (Excel, Word, Outlook, PowerPoint), SharePoint, Vendor Management Tracking toolsPatient Travel & Reimbursement Operations: Support clinical trial patient travel bookings, ground transportation, hotel accommodations, and participant expense reimbursements.Mailbox & Query Management: Monitor shared team mailboxes, triage incoming travel and financial queries, and route requests to designated study coordinators.Document Control & Tracker Maintenance: Update clinical trial project trackers, patient logs, vendor records, and study documents in SharePoint and MS Excel.Vendor & Meeting Coordination: Assist with travel agency and vendor communications, schedule study setup meetings, prepare agendas, and distribute minutes.Financial & SOP Compliance: Assist with invoice reconciliation, budget tracking, and ensuring all concierge activities comply with company SOPs and study protocols.Eligible Qualifications & Core CompetenciesTarget Educational Pathways:Bachelor of Pharmacy (B.Pharm) / Master of Pharmacy (M.Pharm) / Pharm.DB.Sc / M.Sc in Life Sciences, Biotechnology, Nursing, Allied HealthBachelor of Business Administration (BBA) / Commerce (B.Com) / Arts (BA)Experience Requirements: 0 to 2 years of relevant administrative, project coordination, customer success, or travel logistics experience. Freshers with good communication skills and healthcare/CRO exposure are eligible.Key Competencies: Proficiency in MS Office (Excel, Word, Outlook, PowerPoint), strong organizational skills, meticulous attention to detail, empathetic patient communication, and team collaboration. Read our Healthcare Systems & Clinical Operations Guide.Resume Optimization Tips for Parexel ApplicantsHighlight Patient Concierge & Logistics Keywords: Feature terms like Patient Travel Coordination, Reimbursement Logistics, SharePoint Trackers, Vendor Management, Clinical Operations Support, and MS Office Proficiency.Emphasize Organization & Empathy: Detail experience handling confidential data, managing multi-tasking deadlines, and delivering empathetic customer/patient support.Patient Concierge & Clinical Operations Interview Q&AQ1. What is the role of a Patient Concierge in clinical trials Answer Guidance: A Patient Concierge assists trial participants by managing travel arrangements, lodging, transportation, and stipend/reimbursement processing to reduce patient dropouts and enhance study retention.Q2. Why is patient retention crucial in global clinical research Answer Guidance: High patient retention ensures study data completeness, prevents costly trial delays, maintains statistical power, and accelerates regulatory approval timelines for novel therapies.Q. Are freshers eligible for Parexel Patient Concierge Associate Yes! Entry-level candidates and freshers with 0-2 years of experience and good administrative/coordination skills can apply. Q. Is this position remote or office-based The role is offered under an India Remote / Hyderabad work model. .