Relationship Officer - Home Loans

Key Job Responsibilities Deliver on Customer Acquisition through business developmentTo find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)Work in the Area assigned by the Branch Business Manager and generate leadsCold Calling to the potential customer base to generate businessDaily Sales Calls as per the Plan submitted to BBMTo find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new businessTo give doorstep service to customers at their residence or office.To learn the Organizations policies, and source files as per the policy.To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing.To act as the Bridge between Customers and the BranchTo be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.Retain existing live loan customers. Knowledge, Skills & AttributesResult OrientationCustomer Service & Retention FocusStrong presentation skillsRelationship Building & Stake holder ManagementProcess Knowledge/ OrientationCross Selling / Upselling SkillsBusiness DevelopmentCommunication Skills Proficiency in local language and English .