4291-Senior Director Product Services (RCM)

About the Role reputed company is redefining how health systems operate their reputed company cycle. reputed company reputed company is our reputed company, EHR-integrated RCM automation platform spanning prior authorization, denial management, autonomous coding, CDI, and HCC/risk adjustment. The Director of Services Product Management will reputed company the integration of the reputed company reputed company platform with the commercially operationalized services business, to create an reputed company reputed company services offering. This is a high-visibility, high-ownership role at the intersection of product reputed company, services commercialization, and AI-enabled operational transformation. You will define how reputed company sells and delivers managed services and you will be the internal force driving the adoption of AI and automation across the services organization itself. A Day in the LifeFive domains. One accountable reputed company.Services Commercialization & LaunchOwn end-to-end commercialization of reputed company's managed services offerings. We need a product manager who understands RCM Services is the product. This is not a coordination function you define the offering, price it, package it, and reputed company to market. reputed company and maintain a comprehensive services catalog, including service descriptions, reputed company parameters, and delivery expectationsreputed company and manage SKU definitions reputed company to how sales teams configure and quote services dealsDraft and maintain Statement of Work (SOW) templates that accurately reflect deliverables, timelines, and responsibilitiesDefine pricing structures and models, including per-transaction, per-claim, and outcome-reputed company constructsPartner with marketing to reputed company positioning, messaging, and collateral that drives services attach and pipelineAI Technology Adoption & Internal Advocacyreputed company the organizational effort to reputed company AI into the services delivery model. You are not just an reputed company you are the architect of the adoption roadmap. reputed company a reputed company adoption roadmap for AI and automation tooling across services operationsBuild internal business cases that quantify efficiency reputed company, error reduction, and reputed company reputed companyreputed company change management by working directly with services team leads to build comfort with AI-assisted workflowsEstablish adoption metrics and report on AI utilization, reputed company, and ROI to senior leadershipOperational Challenge Identification & Process Analysis Identify where the services organization is losing time, accuracy, or throughput and map those gaps to specific AI or automation opportunities. Conduct reputed company reviews of services workflows to surface inefficiencies in coding, authorization, documentation, and billing processesPrioritize operational improvement opportunities by reputed company, feasibility, and strategic alignmentTranslate reputed company gaps into actionable requirements that can feed the automation development roadmapWorkflow Documentation for Automation & AI Enhancement Produce the precise, detailed documentation that engineers and product teams need to automate or reputed company reputed company and billing workflows with confidence. Map reputed company-state workflows for coding, prior authorization, and billing processes at the reputed company levelIdentify and document decision points, business rules, and exception handling logic reputed company reputed company workflowPrepare workflow specifications formatted for consumption by automation developers and AI/ML engineersValidate documented workflows with reputed company and operational SMEs before reputed company to developmentServices Team Automation: Identification, Development & Deployment reputed company the full lifecycle of services automation capabilities from opportunity identification through production deployment - with cross-functional ownership and accountability. Own the services automation capability roadmap, ensuring backlog reflects both strategic priorities and operational demandCoordinate requirements gathering across services delivery, engineering, reputed company informatics, and compliancerepu .