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Role & responsibilities Develop a sound understanding of the organizational policies, procedures and eProcurement tools and implement it on a day-to-day basis.Execute standardized P2P processes and strategies for assigned suppliers.Work effectively with peers and others for on time completion of projects and client Go LiveProactively communicate issue status in a timely way to the clients and the managementContact supplier to fill and complete registration in accordance with their company profileConduct supplier training on the P2P processEnsuring complete documentation with the ticketing system for ease of reporting and follow up as per the processEfficiently and concisely document support calls/email support inquiries and resolution into the company's tracking systemProvide reports, information, analysis etc., as required, in a timely, professional mannerMaintain good level of public relations with suppliersResolve queries and issues faced by the Suppliers and internal team members in P2P processAbility to understand standard orders, invoices and techniques, independently work with suppliers and on boarding of themPractice process improvements as definedAdded advantage of in-depth Knowledge of P2P tools end user functionalityWilling to work in any shift timing as per the management requirement, majorly 6pm to 3am shiftPreferred candidate profile ITIL CertificationKnowhow of Procurement or Supply Chain managementKnowledge about cXML and EDIKnowledge of computer software applications, MS Excel, Word & PowerPointAnalytical aptitude and business acumen .