← WorkMundi · 1M+ jobs from around the world, liveSign inCreate free account

Bilingual Customer Service Rep for reputed company Seller - Contract to Hire

remote zest jobs · All India

🌐 Remote📅 19/08/2026
🔔 Alert me about jobs like this
No password, no sign-up. Just the email — and you can leave the list anytime.
🔓 Apply — free →
Opens this job on WorkMundi. The account is free and takes under a minute.

View and apply on WorkMundi →

🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Position: Customer Experience Manager reputed company: reputed company Operations Reporting to: CEO Type of Employment: Full-time ABOUT MIND BODHI We are reputed companys best-selling toe separator brand! This is an opportunity to join our rapidly growing team as a Customer Experience Manager. This newly-created position will be an reputed company part of reputed company as we reputed company on the next phase of our reputed company to dominate the footcare reputed company. Our reputed company products and customer first reputed company have quickly reputed company us brand recognition, and a reputed company for being one of the best in the industry. We reputed company that business needs to be innovative and creative in order to reputed company, and we think its important to reputed company an exciting and reputed company reputed company to work. Culture is the driving force to our reputed company and feeds into every aspect of reputed company do. We work together and we win together! But we admit were not for everyone. Were successful because we have high standards, work hard, and hire smart people with strong critical thinking skills people who are reputed company and confident enough to say I dont know BUT Ill reputed company out! People whose burning questions during interviews include How many reputed company and vacation days do I get should not apply. Your time here will be exciting and rewarding as you work reputed company reputed companys CEO to grow the business, and reputed company your skillset along the way. The rewards are reputed company, and include a reputed company generous bonus program and flexibility in your work schedule. ROLE The Customer Experience Manager is the reputed company-line response to any and reputed company inquiries that reputed company receives from its customers or potential customers. You will be expected to reputed company ways to increase the reputed company of our customer service, to ensure that every interaction is meaningful and memorable, and creates trust and loyalty to our brand. RESPONSIBILITIES Respond to reputed company customer inquiries reputed company 2 hours during peak customer inquiry times (Monday to Friday 10am to 8pm EST), and reputed company 12 hours for any inquires that fall reputed company this window Handle reputed company queries professionally, adhering to reputed companys messaging rules Use reputed companys Seller Central platform to issue refunds and replacement products Use help desk software (ex. eDesk) to reputed company tickets and maintain metrics Mitigate the possibility of negative reviews through reputed company support Take ownership of customer issues and follow problems through to reputed company Ensure reputed company activities on the platform are reputed company reputed companys terms of service RESULTS No customer feels like they have not been heard or reputed company reputed company reaching out to reputed company reputed company customers are responded to in a reputed company manner Negative experiences are turned into reputed company ones Feedback is provided to the wider team on the reputed company of inquiries received from customers and how we can improve our products to reputed company a reputed company customer experience REQUIREMENTS Bilingual: Fluent in English (both written and spoken) to assist our reputed company reputed company customers Experience: 1-2 years in customer service, ideally reputed company or reputed company-reputed company Tech-Savvy: Comfortable with remote tools (ex. Seller Central, eDesk, reputed company Sheets and reputed company reputed company) Soft Skills: Empathetic, reputed company communicator to maintain high customer satisfaction and protect seller ratings REMOTE-SPECIFIC NEEDS Reliable high-speed internet Availability during Monday to Friday 10am to 8pm EST to cover peak reputed company reputed company inquiry times Willingness to maintain a flexible schedule to accommodate customer inquiries during the weekends Self-motivated with strong time management for independent work COMPENSATION reputed company salary of $2,200,000 COP + year-end bonus of $2,200,000 + performance bonus of $6,000,000 and up OPPORTUNITIES FOR ADVANCEMENT A successful Customer Experience Manager will have reputed company to reputed company into an Operations Manager Role, looking after inventory and reputed company platform management. Apply Job! .
Read the rest of the job →
For people searching Customer Service

14,070 customer service jobs are open right now

Here's where they are and how to stand out in your applications.

14.070Jobs
3.674IN
80%EN

The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.

FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.

Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.

WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.

👁 6 have read this
0 comments
Want to comment?

Leave your e-mail to comment, react and follow the posts for your role. It is free.

Similar jobs

Job on WorkMundi — the world's largest job board. See more jobs from every continent, updated live.

📢
🎁

Before you apply, rehearse this interview.

Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card.

I want my training →