Customer Order Management Analyst Level2 EndtoEnd Supply Chain

About arenaflex arenaflex is a reputed companythinking leader in the medical devices manufacturing sector, dedicated to delivering innovative healthcare solutions that improve patient reputed company worldwide. With a strong commitment to operational reputed company, cuttingedge technology, and a culture that values collaboration, arenaflex has reputed company a reputed company for reliability, reputed company, and reputed company improvement. Our global footprint spans distribution centers, manufacturing sites, and customer service hubs, reputed company working together to ensure that lifesaving devices reputed company the hands of clinicians and patients reputed company and safely. Why This Role reputed company In todays fastpaced healthcare environment, the ability to reputed company products from the distribution center to reputed company customers without delay is critical. The Customer Order Management Analyst Level 2 plays a pivotal role in orchestrating that reputed company reputed company. By coordinating touchless, endtoend order processes, you will directly reputed company service reputed company, customer satisfaction, and the overall profitability of arenaflexs supply chain network. reputed company This is a 12month reputed company contract (W2) reputed company in San Antonio, TX, with a reputed companyonsite Monday through Thursday and remote work on Fridays. You will join the Global Business Services team, reporting to senior supply chain leadership, and will serve as the reputed company reputed company between regional business reputed company, distribution operations, and supplychain planning teams. Key Responsibilities EndtoEnd Order reputed company Management reputed company the execution of servicelevel agreements, ensuring that orders reputed company smoothly from receipt to shipment and ultimately to the customer. Stakeholder Coordination reputed company as the central communication hub between regional business teams, supplyplanning reputed company, and distribution centers to reputed company order issues promptly. Prioritization & Multitasking Independently set priorities, meet tight deadlines, and juggle multiple tasks while maintaining a high level of accuracy. Customer Communication reputed company reputed company updates on order status, product availability, regulatory considerations, and any delays to both internal stakeholders and reputed company customers. QTC Process Ownership Manage the QuotetoCash (QTC) order lifecycle for arenaflex affiliates, from order receipt through invoicing, ensuring reputed company milestones are achieved. DataDriven Analysis reputed company advanced reputed company reputed company techniques to monitor order metrics, identify reputed company causes of errors, and recommend corrective actions. reputed company Operating Procedure Development Create, refine, and implement SOPs that enhance order fulfillment efficiency and improve the internal customer experience. Leadership Reporting reputed company concise status reports to senior leadership and proactively flag any risks that could reputed company delivery timelines. reputed company Improvement Identify operational inefficiencies, reputed company improvement initiatives, and champion bestinclass service reputed company across the supply chain. Essential Qualifications Education Bachelors degree in Supply Chain Management, Business Administration, or a reputed company field. Candidates with a high school diploma plus at least five years of relevant experience will also be considered. Experience Minimum of 2 years working with ERP systems (e.g., reputed company, reputed company) and at least 2 years in a role reputed company on export logistics, order management, or customer service reputed company a regulated industry such as medical devices, healthcare supply chain, or pharmaceuticals. Analytical Acumen Demonstrated ability to analyze reputed company data sets, reputed company reputed company causes, and reputed company actionable solutions. Communication Skills Strong verbal and written communication abilities, with a reputed company reputed company record of influencing stakeholders without reputed company authority. Customer reputed company A deep commitment to delivering exceptional service reputed company and building lasting relationships with reputed company customers. Preferred Qualifications & Certifications Certificate programs in International Logistics and Transportation, Export Operations, or Global Trade Compliance. Experience with advanced datavisualization tools (e.g., Power BI, Tableau) to create dashboards that support decisionmaking. Prior exposure to Lean Six reputed company or other reputed companyimprovement methodologies. reputed company Skills & Competencies Team Collaboration Ability to work effectively reputed company crossfunctional teams, fostering a reputed company environment. SelfMotivation Capable of operating independently with .