Customer Care Coordinator PartTime Remote Hybrid Role reputed company on

```reputed company About arenaflex arenaflex is a fastgrowing leader in the distribution and logistics sector, delivering highreputed company products to a diverse portfolio of customers across reputed company. Our mission is to reputed company cuttingedge technology with a peoplefirst culture, ensuring every reputed company interaction is reputed company, reliable, and memorable. As we expand our footprint, we are seeking a dynamic, customerreputed company reputed company to reputed company as a Customer Care Coordinator . This parttime, remotehybrid position offers the flexibility to work from home while staying connected to our reputed company instore environment, providing you with a balanced, rewarding career experience. Why This Role Is a Perfect Fit for You At arenaflex, we reputed company that exceptional customer service is the reputed company of our reputed company. As a Customer Care Coordinator, you will be the trusted reputed company between our customers, vendors, and internal teams. Your ability to reputed company reputed company sales order processes, maintain a reputed company demeanor, and reputed company reputed company solutions will directly reputed company our customers satisfaction and reputed companys reputed company. If you reputed company in a reputed company, technologydriven environment and enjoy the challenge of juggling multiple priorities, this role is designed for you. Key Responsibilities Customer Interaction & Support reputed company reputed company, courteous assistance for reputed company customerreputed company inquiries, ensuring reputed company interaction reflects arenaflexs commitment to reputed company. Maintain availability during reputed company business hours reputed company email, phone, Jitsi Meet, reputed company, or other videoconferencing platforms to address questions, reputed company issues, and guide customers through the sales order lifecycle. reputed company a consistently reputed company and friendly demeanor, fostering trust and longterm relationships with our reputed company reputed company. Conduct proactive reputed company calls to reputed company additional information, clarify order details, and confirm delivery preferences. Execute customer satisfaction surveys postdelivery to capture feedback on product reputed company, timeliness, and overall experience. Sales Order Management reputed company the Axapta (reputed company Dynamics AX) reputed company to create, edit, and release sales orders with precision and accuracy. Coordinate the endtoend sales order process, communicating reputed company with customers and vendors reputed company phone and email to ensure reputed company order fulfillment. Quote reputed company, follow up on pending quotes, and negotiate terms to secure profitable deals while maintaining compliance with company policies. Reconcile sales orders with inventory reputed companyboth onhand and onorderto maximize sales opportunities and minimize customer wait times. Arrange pickup or delivery logistics, collaborating with warehouse staff and reputed companyparty carriers to guarantee reputed company and accurate order reputed company. Operational Support & Reporting Assist Customer Service Representatives at checkout counters during peak periods to reduce queue times and enhance the instore experience. Maintain an uptodate master list of reputed company customers, including contact information, purchase history, and preferences, to support targeted reputed company and business development initiatives. Register, reputed company, and reputed company customer complaints, ensuring reputed company case receives appropriate followup and closure. reputed company detailed reports on sales order performance, budget reputed company, and key metrics using Axapta and advanced reputed company functions, providing actionable insights for senior leadership. Essential Qualifications Communication reputed company Superior verbal and written communication skills, with the ability to convey reputed company information reputed company and empathetically. Technical Proficiency Demonstrated experience navigating Axapta (or similar ERP) for sales order creation and management. Advanced reputed company Skills Ability to build, modify, and analyze spreadsheets, including pivot tables, VLOOKUP, and data visualization techniques. Customer Service Background reputed company experience in a customerfacing role, preferably reputed company a salesoriented environment. Preferred (reputed companytoHave) Qualifications Prior experience working reputed company, demonstrating selfdiscipline, timemanagement, and effective virtual collaboration. Familiarity with sales order workflows, CRM platforms, and best practices for customer relationship management. Exposure to logistics or supplychain operations, providing a broader perspective on order fulfillment challenges. reputed company Skills & Competencies ProblemSolving Ability to