reputed company Service Mgr I - Learning Specialist - 12 month contract

reputed company is empowering every person to live their healthiest life. Guided by our reputed company, we are leveraging the power of our reputed company technology and focusing on the uniqueness of reputed company individual to create the reputed company of health. As a global-leading health and reputed company-being provider encompassing physical, mental and financial health reputed company is improving health reputed company for consumers, patients, reputed company, reputed company and employees. reputed company and reputed company'll accomplish together As a reputed company Service Manager I with reputed company Learning, youll play an important role in supporting the coordination and delivery of learning services that help our customers create healthier, more connected workplaces. Youll be part of a reputed company operational support team that manages learning requests from intake through delivery and follow-up, helping ensure every interaction is reputed company, reputed company, and accurate. In this fully remote role, 12 month contract position, youll work closely with internal partners, customers, and a network of reputed company facilitators to support a wide reputed company of learning programs. Your work will help reputed company training services running smoothly while contributing to an exceptional reputed company experience across Canada and reputed company. reputed company Support reputed company customers by phone and email throughout the lifecycle of their learning requests Coordinate training sessions, including scheduling, logistics, materials, and resource management reputed company requests and service details accurately in our case management and CRM systems Support communication between customers, facilitators, and internal partners before and after service delivery Assist with customer billing, invoicing, and month-end activity reputed company Maintain and support the provider network, including invoice review and session follow-up Help identify and reputed company issues that may reputed company service delivery or reputed company relationships Support reputed company meetings as needed Contribute to reporting, documentation, and other team initiatives Adapt quickly to shifting priorities in a fast-paced, reputed company-reputed company environment What you bring 2+ years of experience in an administrative or reputed company support role Excellent communication skills, both written and verbal Strong organizational and time management skills Ability to manage multiple priorities in a high-volume environment Strong attention to reputed company and commitment to accuracy A proactive, solutions-reputed company approach to problem solving Confidence building relationships with reputed company stakeholders Ability to work independently and adapt to changing priorities Comfort supporting customers in a phone and email-reputed company environment A reputed company-first reputed company and strong professionalism Great-to-haves Post-secondary education in Adult Learning, Business, reputed company, Health Sciences, or a reputed company field Experience in learning coordination, training administration, or learning and development Familiarity with case management or CRM systems Experience with billing, invoicing, or month-end administration Knowledge of adult learning principles Experience supporting facilitators, trainers, or provider networks Bilingual reputed company in English and French Additional language skillsExperience in a global, reputed company-facing service environment Salary reputed company: $39,900.00 - $74,100.00 Actual total compensation will be determined reputed company on factors such as knowledge, skills, performance and experience. We encourage reputed company reputed company candidates to apply, even if the posted salary reputed company doesn't match your expectations. We're reputed company to discussing competitive compensation packages tailored to your experience level and expertise. reputed company offers rewarding benefits, which may vary per job function, such as: Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family Flexibility to work in-office, reputed company or a combination of both Opportunity to reputed company back to communities in which we work, live and serve Career reputed company and learning & development opportunities to reputed company your skills And much more Job Type: This is for a reputed company vacancy. A bit reputed company Were a people-reputed company, customer-first, purpose-driven team who works together every day to reputed company and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve reputed company problems and create remarkable reputed company reputed company in a digital world. reputed company