Remote Supply Chain Analyst IV

Note: The job is a remote job and is open to candidates in USA. Tailored Management is recruiting for a Supply Chain Analyst IV role supporting retail channel operations in the AR/VR industry. The role focuses on global returns analysis, including RMA processing, discrepancy resolution, data validation, customer disputes, and improving returns workflows through automation and AI tools.ResponsibilitiesProcessing RMAs and analyzing driving factors for returnsPartnering with service centers to resolve return-related issuesResolving discrepancies via Jira cases with service centersValidating returns and ensuring data accuracyFiling disputes for all retail customers through their portals and processesIdentifying opportunities for process automation and efficiency improvementsLeveraging AI tools to streamline returns workflows and reportingSkills6-8 years of experience in RMA processing and returns analysisBachelor's degree in applicable field that aligns with a supply chain analystExperience using ERP systems, ideally OracleBackground in consumer electronics retail operationsStrong analytical skills with ability to identify root causes of returnsExperience with process automation and workflow optimizationFamiliarity with AI-powered productivity toolsProficiency in Jira or similar case management systemsRetail compliance and dispute resolutionBenefits100% Remote; only PSTCompany OverviewTailored Management is a staffing and recruiting company that offers information technology staffing and recruitment services. It was founded in 2009, and is headquartered in Columbus, Ohio, USA, with a workforce of 501-1000 employees. Its website is http://tailoredmanagement.com. Apply To this Job .