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About SRV Media SRV Media is a full-service digital agency with deep expertise in performance marketing. We work with some of India's most growth-focused brands building strategies across paid media, creative, and content that drive real, measurable results. We're not just an agency. We're a growth partner. About the Role We're looking for a Lead Account Manager who can own client relationships end-to-end while building performance strategies that actually move the needle. You'll be the bridge between client ambitions and agency execution equal parts strategist, advisor, and problem-solver. This is a role for someone who's as comfortable in a strategy deck as they are in a client call. Someone who understands performance media deeply, communicates with confidence, and knows how to keep both clients and internal teams aligned and motivated. What You'll Do Own and manage a portfolio of key client accounts serving as the primary point of contact and strategic advisorDevelop and present full-funnel performance marketing strategies across Meta, Google, YouTube, and other digital platformsLead monthly, quarterly, and annual planning discussions with clientsWork closely with media buyers, creative teams, and analysts to ensure seamless campaign execution and deliveryMonitor campaign performance, identify growth opportunities, and proactively recommend optimisationsHandle escalations, manage expectations, and build long-term client trustIdentify and drive upsell and cross-sell opportunities within existing accountsMentor junior account managers and contribute to building strong servicing processesRepresent the agency in client meetings, reviews, and pitches What We're Looking For 46 years of experience in account management or client servicing, with at least 12 years in a lead roleAgency background strongly preferredStrong working knowledge of performance marketing Meta Ads, Google Ads, programmatic, and digital media planningProven ability to build and present data-backed strategies to senior client stakeholdersExcellent communication, presentation, and relationship management skillsAbility to juggle multiple accounts and internal teams without dropping the ballAnalytical mindset comfortable with campaign data, dashboards, and performance reportingProactive, ownership-driven attitude .