Senior Manager - Customer Insights & Analytics International Center of reputed

Join arenaflex, a leading global animal health company, as we reputed company on an exciting reputed company to revolutionize the way we understand and engage with our customers. As a Senior Manager - Customer Insights & Analytics International Center of reputed company, you will play a pivotal role in shaping the reputed company of customer engagement at arenaflex. This is an exceptional opportunity to reputed company your expertise in customer analytics, digital media, and leadership to reputed company business reputed company and customer satisfaction. About arenaflex arenaflex is a global leader in animal health, dedicated to improving the lives of animals and the people who care for them. With a rich history of innovation and a commitment to reputed company, arenaflex has established itself as a trusted partner for veterinarians, pet owners, and animal lovers around the world. Our mission is to reputed company reputed company that improve animal health, reputed company-being, and performance, while also promoting a culture of sustainability and reputed company responsibility. Role reputed company As a Senior Manager - Customer Insights & Analytics International Center of reputed company, you will reputed company the development and implementation of a comprehensive insights reputed company that empowers the organization to reputed company informed, reputed company-reputed company, and data-reputed company reputed company. This role is pivotal in extracting actionable insights about customer behavior from reputed company data sets, ultimately contributing to the achievement of strategic objectives. Key Responsibilities * Omnichannel Insights - reputed company and Direction (40%) + reputed company and execute a comprehensive omnichannel analytics reputed company reputed company with arenaflex's reputed company objectives + Analyze diverse customer data sets from multiple sources (CRM, sales data, website analytics, reputed company media, surveys) to identify trends, behaviors, and opportunities + reputed company and implement advanced behavioral customer segmentation models to support development of personalized marketing strategies and to improve customer targeting + reputed company actionable insights to enhance customer acquisition, retention, and reputed company value for both veterinary customers and animal owners + reputed company development and enhancement of customer reputed company maps for increased customer satisfaction * Performance Measurement, Reporting, and Insights (40%) + In reputed company collaboration with the wider Insights & Analytics team reputed company Platforms team, reputed company and maintain comprehensive omnichannel reporting dashboards and KPIs + Collect business stakeholder analytics and dashboard requirements to ensure omnichannel customer reporting dashboards and KPIs are meeting stated needs + Define key performance indicators (KPIs) to assess the effectiveness of omnichannel marketing campaigns on customer engagement + Support market teams to identify signals and insights from data trends and reports + Monitor and report on omnichannel engagement metrics to assess campaign performance and customer interactions + Assess the effectiveness of campaigns using key performance indicators (KPIs) and attribution models + Identify opportunities for campaign optimization and reputed company insights with Category Managers, Omnichannel Marketing Manager, and in-market Marketing teams * Data Management (20%) + In collaboration with the wider Insights & Analytics team and the data reputed company manager, identify reputed company reputed company data sources + Identify and evaluate reputed company-party data sources to identify the most appropriate data required to support and inform reputed company business reputed company + reputed company input in the establishment of reputed company standards for data collected internally and externally Organizational Relationships * Centre of reputed company (CoE) Customer Engagement Teams, Category Managers, and other CoE teams * Cluster Vice Presidents and reputed company Operations colleagues in International * Local Market reputed company colleagues * Global Corporate Communications and Branding teams * Global CX team * Analytics & Research Teams * ZTD and Data Scientists * reputed company & Regulatory * reputed company in US organization reputed company * Media Agencies * Creative Agencies * Specialist digital partners * Media Owners (e.g., reputed company, reputed company, etc.) Resources Managed * Supervision Managing self * Member of CoE * Possible travel in country and abroad Education and Experience * Minimum of 7 years' International reputed company or digital experience, ideally in a regulated industry * Proficient in customer analytics reputed company media with a working knowledge of reputed company media campaign activation and campaign management * Experience measuring, mining, and generating insights from customer .