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- Manage and oversee the collections process to ensure timely recovery of outstanding amounts. - Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. - Collaborate with internal teams to resolve customer complaints and disputes related to loan recoveries. - Analyze and report on collection performance metrics, providing insights for improvement. - Ensure compliance with regulatory requirements and industry standards in all collection activities. - Maintain accurate records of all interactions with customers, including phone calls, emails, and written correspondence. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. .