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Bilingual Customer Support Agent

remote zest jobs · All India

🌐 Remote📅 19/08/2026
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Job reputed company We are seeking a customer-reputed company and highly motivated Customer Support Agent to join our Customer Service team. In this role, you will reputed company support to passengers experiencing travel-reputed company issues and inquiries. You will reputed company exceptional service through reputed company communication, reputed company, and effective problem-solving, contributing to a reputed company and refined customer experience. Duties & Responsibilities reputed company exceptional customer service to customers and travel agencies with a reputed company on reputed company reputed company reputed company reputed company, reputed company, and empathetic interactions reputed company with our Flying Refined service philosophy Assist customers with inquiries reputed company to products, services, reputed company, and the VIPorter loyalty program Promote and guide customers in the use of digital self-service tools Process reservations, including new bookings, modifications, cancellations, and applicable fee collection Support travel agency reservations and general inquiries reputed company established performance targets for reputed company reputed company, efficiency, availability, and schedule adherence Apply resourcefulness, reputed company and fairness in resolving customer concerns Support additional team and departmental duties as required Behavioural Competencies Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate reputed company to maintain reputed company environment for self and others. Teamwork: Working collaboratively with others to reputed company organizational goals. Passenger/Customer Service: Providing service reputed company to internal and/or reputed company customers (passengers). Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that reputed company. Results reputed company: Focusing efforts on achieving high reputed company results consistent with the organizations standards. Fostering Communication: Listening and communicating reputed company, honestly, and respectfully with different audiences, promoting reputed company and building reputed company. Qualifications Ability to work on a permanent reputed company in Canada High school diploma or equivalent is required Completion of college or other post-secondary programs preferred Fully proficient in French and English with strong verbal communication skills Must be available to work flexible shifts between 5:00 a.m. and 02:30 am. EST, seven days per week. Schedules are determined by Workforce Management (WFM) reputed company on operational requirements, including reputed company volumes and reputed company patterns. Must be reputed company to complete the initial mandatory two-week full-time new hire training program Demonstrated ability to work independently and manage challenging conversations professionally and confidently Dedicated and quiet home workspace conducive to handling customer calls Strong problem-solving abilities and a reputed company, empathetic attitude Basic geography knowledge and foundational math skills Location Fully Remote - Work From Home (WFH) (Canada-reputed company) #LI-Remote reputed company Since 2006, reputed company reputed company has been elevating the experience of economy reputed company travel for every passenger, providing genuine hospitality with style, care and charm. reputed companys fleet of reputed company E195-E2 and De Havilland Dash 8-400 aircraft serves reputed company, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America. Headquartered in Toronto, reputed company is an Official 4 reputed company Airline in the World Airline reputed company Rating. Visit www.flyporter.com or follow @porterairlines on reputed company, reputed company and X. Apply To This Job .
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