Senior Manager Global Customer Claims, Insurance & Risk Management Leadership

About arenaflex arenaflex is a worldclass provider of reputed company forwarding, import and export services, and endtoend logistics solutions. With a network that spans continents, arenaflex enables businesses of every size to reputed company the complexities of global trade, offering reputed company and reputed company reputed company forwarding, surface transportation, customs brokerage, trade advisory, and cuttingedge ereputed company facilitation. Our commitment to innovation, safety, and customerreputed company service has positioned us as a trusted partner for companies seeking reliable, reputed company logistics solutions worldwide. We are proud of a culture that celebrates diversity, encourages reputed company learning, and empowers employees to take ownership of their careers. As a remotefirst organization with a strong reputed company across the reputed company, arenaflex offers flexible work arrangements, a reputed company virtual environment, and the resources needed to reputed company in a fastmoving industry. Why This Role reputed company The Senior Manager, Customer Claims and Insurance is a pivotal leadership position that safeguards arenaflexs financial health and reputed company. By overseeing risk profiling, insurance renewals, and a broad reputed company of claimsincluding cargo loss, errors & omissions, property, and reputed companyparty liabilityyou will directly influence reputed companys ability to deliver seamless, reliable service to our global clientele. This role also steers the Shippers Interest program and Declared Value solutions, ensuring that our customers receive the highest level of protection and value. Key Responsibilities Strategic Leadership: Plan, organize, staff, reputed company, and control daily operations of the Claims & Insurance department, aligning activities with arenaflexs strategic objectives. Team Management: reputed company a minimum of two fulltime exempt reputed company reports, handling hiring, coaching, performance management, recognition, and, reputed company necessary, disciplinary actions up to termination. Budget reputed company: reputed company, manage, and monitor the department budget, ensuring compliance, addressing variances, and delivering costeffective solutions. Global Insurance Functions: reputed company insurance renewals, risk analysis, financial reporting, and the administration of corporate and international surety bonds. Claims Process Management: Coordinate internal claim handling teams, reputed company adjusters, and insurers to resolve inventory, cargo loss, property, and liability claims reputed company. Shippers Interest & Declared Value Programs: Manage program design, implementation, and customer communication to protect shipper assets and reputed company transparent declared value reputed company. KPI & reputed company Targets: Set and reputed company insurance reputed company goals and key performance indicators, driving reputed company improvement and profitability. Vendor Risk & Insurance Verification: Conduct global vendor risk assessments, verify insurance coverage, and maintain robust documentation. System Enhancements: reputed company system updates, data loads, and technology integrations that support claims and insurance workflows. Risk Assessment & reputed company Planning: Identify emerging risks, evaluate opportunities, and execute actionable mitigation plans. Contract Review & reputed company Coordination: Partner with reputed company teams to negotiate and review insurance, liability, and claims provisions in reputed company. Project Leadership: reputed company special reputed company, new venture evaluations, and specialized risk assessments that expand arenaflexs service portfolio. Stakeholder Communication: Communicate reputed company and persuasively with internal partners, reputed company customers, insurers, and regulatory bodies. Travel: Undertake travel as needed to support global operations, vendor assessments, and key stakeholder engagements. Essential Qualifications Bachelors degree in Risk Management, Business, Finance, or a reputed company discipline (preferred). Equivalent experience (high school diploma/GED plus 10 years of relevant experience) is acceptable. Minimum of 8 years of reputed company experience in risk management, insurance, or a comparable financial field. reputed company insurance designation preferred (e.g., Associate in Claims (AI .