Customer Support Executive

Hi, We are currently hiring for the position of Customer Support Executive for a reputed organization in Bangalore . Position: Customer Support Executive Experience: 4+ Years Location: Bangalore Key Responsibilities: Handle inbound and outbound customer calls professionally. Address customer queries, complaints, and service-related concerns. Follow up with potential and existing customers for appointments and feedback. Manage warm/cold leads and ensure timely follow-ups. Maintain accurate customer records and update details in the CRM. Coordinate with internal teams for smooth resolution and follow-up. Build strong customer relationships and ensure a high level of customer satisfaction. Maintain call records and share relevant reports with the team. Required Skills: Excellent verbal communication and interpersonal skills. Good listening and customer-handling abilities. Comfortable with CRM software and basic computer applications. Ability to handle customer objections and rejection professionally. Prior experience in Customer Support / Customer Service / Sales Calling will be preferred. If you are interested in this opportunity, please share your updated CV with us. vimhr21@gmail.com 8527279577 We look forward to hearing from you. Regards, HR Shruti