W+Workday(Team Handling) (Mumbai)

Given your work experience, we believe it would be a outstanding opportunity for you to progress in your career at Capgemini. A2W+Workday+Ticketing Tool (Workday and HR Ops experience is mandate with team handling experience) Location: Mumbai/Navi Mumbai Experience: 6.5 - 9 Years *Good to Have* - Experience of managing employee life cycle activities -Workforce administration related cases and activities. - System data entry experience (Workday is mandate) - Experience of maintaining data in excel, Pivot, V Look up - Good working knowledge of MS Office - Handle the client communication and client Reporting - Excellent job organization and time management skills - Attention to details and very good analytical skills; - Good communication skills - Interaction with Client daily via phone, chat and email, work on resolving HR related issues, cooperate with other delivery team members Job Description/ Roles & Responsibilities - Respond to clients queries accurately (via phone, live chat, email and case management system) - Process, maintain & administer HR transactions & provide support (Workforce administration, EDM etc) - Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests - Provide clarification of HR policies and procedures - Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan - Organize knowledge sharing sessions both within the team and cross teams - Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool - Liaison with third parties, vendors and multiple stake holders - Reporting errors and issues to the Team leader on time - Ensuring quality and timeliness of work - Focused, diligent, high on quality and timeliness are the basic requirements for the role - Reporting data for personal performance and maintaining personal tracker - Exhibit strong proble .