API Support Analyst I (Mumbai)

Interactive brokers is hiring for the role of API Support Analyst I ! Responsibilities of the Candidate: - Provide written support to clients developing and troubleshooting applications that connect through our APIs, including those used for algorithmic trading. - Assist clients in integrating API applications with third-party software (e.g., charting platforms). - Support third-party institutions in integrating their applications with IBKR systems. - Build and maintain a resource library for clients, including code snippets, documentation, and consulting materials. - Develop test and demonstration programs using the IB API to serve as reference implementations for clients. - Contribute to internal development efforts, including the creation of custom tools for internal teams and Client Service. Requirements: - Bachelors or advanced degree in Computer Science or a related field. - 1+ years of coursework and/or professional experience programming in Java and Python; familiarity with C# and C++ is a plus. - Proficiency with Linux Terminal and Windows command line tools. - Working knowledge of Git workflows. - Strong understanding of REST API architecture. - Excellent written communication skills for handling client inquiries via email and online chat. - Quick learner with a proactive and helpful attitude. - Strong verbal and written communication skills in English; proficiency in a European language is an advantage. .