🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Key Responsibilities: - Provide L1 support for Linux servers and escalate complex issues to L2/L3 teams. - Monitor system health, performance, and availability using monitoring tools. - Handle basic Linux administrative tasks such as user management, disk checks, and file permissions. - Log incidents and service requests accurately and resolve them within defined SLAs. - Perform routine maintenance and scheduled tasks as per guidelines. - Coordinate with internal teams for patching, backups, and updates. - Maintain proper documentation of support activities and configurations. - Support ticketing systems like ServiceNow, Jira, or Remedy . Required Skills: - Basic understanding of Linux/Unix operating systems , preferably RHEL 7/8/9 or CentOS . - Familiar with basic Linux commands (e.g., cd , ls , chmod , chown , df , ps , top , systemctl ). - Knowledge of remote access tools (SSH, PuTTY). - Positive communication and problem-solving skills. - Willingness to work in shifts and 24x7 support environments Preferred Qualifications: - 1 to 2 years of relevant experience in IT or technical support. - Basic knowledge of networking concepts (IP, DNS, ping, traceroute). - Exposure to ITSM ticketing tools. - Red Hat Certified System Administrator ( RHCSA ) - optional but preferred. .
Fund System Support AssociateIQ-EQ · IQEQ Hyderabad, Tower 2, 7th floor, Phoenix Equinox Towers, Diamond Hills, RSM, Gachibowli, Hyderaba, Telengana, India