Billing Analyst

Yahoo serves as a trusted guide for hundreds of millions of people globally, helping them achieve their goals online through our portfolio of iconic products. For advertisers, Yahoo Advertising offers omnichannel solutions and powerful data to engage with our brands and deliver results. Note: This role requires working various shifts (early morning, late evening, night shifts) as we are part of a global shared services team and support all regions. A Little About Us Yahoo is a global media and tech company. We reach nearly 900+ Million people around the world, bringing them closer to what they lovefrom finance and sports, to shopping, gaming and newswith the trusted products, content and tech that fuel their day. For partners, we provide a full-stack platform for businesses to amplify growth and drive more meaningful connections across advertising, search and media. The Order to Cash (OTC) process at Yahoo is very critical considering the importance of managing working capital and complex regulations across the globe along with maintaining healthy customer relationships. We partner with a variety of teams such as Sales, Sales Operations, Legal, Tax, Accounting, Audit, Treasury and Corporate Applications teams to make sure the Order to Cash operations are running efficiently and effectively, contributing to the overall success of Yahoo. Customer interactions and relationships play a key role in achieving the objectives of this function, as well as adherence to internal controls, processes and policies, and adherence to applicable regulatory compliance. The Billing Analyst is part of the OTC team, which is responsible for all the activities related to delivering services to, and collecting payment from, our customers. Five primary teams make up the OTC department - Credit Assessment, Order Quality, Billing, Collections and Cash Application. The faster and more efficient our ordering process is, the happier and more loyal our customers will be to Yahoo and the companys future revenue growth. The ultimate task of the Billing team is to ensure that accurate and payable invoices and credit memos are generated timely and delivered to Yahoo Customers while ensuring appropriate accounting treatment and revenue integrity. We work hard, we work smart and we like to have fun along the way! We are proud of our culture where employees feel valued for their work and their accomplishments. A Lot About You We are looking for someone who is detail oriented and has an analytical mindset with a problem-solving attitude. He/she must be able to work independently and also collaborate with others through strong communication and interpersonal skills. He/she has an understanding of basic accounting principles, systems and processes, which is critical for day-to-day activities and the integrity of our financial data. The ability to prioritize work, juggle multiple tasks and meet deadlines are some of the qualities we are looking for in a potential Yahoo. Yahoo is a large company with complex challenges and lots of opportunities, and we are looking for someone who gets excited about new projects and can use their experience to establish new processes, incorporate new products into existing workflows, identify solutions, etc. Your Day Build strong relationships with partnering teams to achieve overall Order to Cash process efficiency Work with Sales/Account Management/Ad Operations on strategic initiatives that will improve billing and client-facing reconciliation initiatives Perform detailed reconciliation and review across third party ad campaigns for all Yahoo products Utilize technical expertise in Yahoo ad serving technology and third party serving systems to ensure invoice accuracy Train Sales and Account Management personnel on process workflow considerations Collaborate with clients and Sales on adjustment requests, review details and make determinations on processing levels in accordance with Yahoo policy Perform root cause analysis and recommend and develop processes which prevent recurring issues Interpret and implement new billing processes and standards as new products are onboarded, which can often require partnering with OMS Administrators and/or Corporate Applications Support the adoption of new company initiatives by participating in user acceptance testing for updated systems, processes, and products Identify process improvements and partner with OTC leadership on solutions Create/update process documentation as Yahoo processes and products evolve Partner with Revenue Accounting to resolve deferred revenue reconciliation issues Collaborate with Collections, Sales and clients to resolve invoice disputes Perform internal and SOX compliance testing, including population reporting, sample support pulls and walkthroughs of audit documentation with internal and external auditors Evaluate audit findings and implement appropriate corrective actions, as needed Qualifications Bachelors Degree or equivalent Preferred .