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Ensure regular filed visit to customer sourced by the branches Raise incident reports on the field visit done Ensure member Audit ,Center audit & Center meeting audit. Retail customer audit & risk property assessment Regular Branch visit to be done Resolution of gaps discrepancies identified as part of risk activity (Policy & process deviations) Identify the process & policy Gaps and ensure the same are plugged to avoid such incident dont repeat in future. Loan disbursement audit & cash audit FRO activity sheet to be followed regularly Regularly field visit to be done for risk identification. .