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Responsibilities - Handle inbound and/or outbound customer interactions (calls, chat, or email) - Resolve customer queries, complaints, and requests efficiently - Provide accurate information about products/services - Maintain records of customer interactions in CRM systems - Follow up with customers to ensure issue resolution - Meet quality standards and productivity targets English and Hindi Mandatory Compensation: 323,330.76 - 450,000.00 per year Perks: - Provident Fund Work Location: In person .