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Client / Hiring For: 24/7.ai Key Responsibilities:Resolve US e-commerce customer queries via live chat and email ticketing.Assist customers with online order tracking, returns, exchanges, and payment refunds.Ensure high CSAT ratings and quick chat response turnaround times.Job Requirements:1 to 8 years experience in US non-voice or chat support.Fast typing speed (35+ WPM) with 95%+ accuracy.Strong written English grammar and comprehension.Perks & Benefits:Two-Way Transport CabRotational Shift AllowanceHealth InsurancePF & ESI .