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Job Description A Job Specification 1 Company Name : Muthoot Fincorp Limited 2 Position / Designation : Customer Service Operations Executive/Sr executive 3 Grade : 4 Department : Secured & Unsecured Lending Business 5 Sub Department (if any) : 6 Employment Type : Full-time 7 Reporting to Designation & Grade : Head Customer service / Assistant Manager 8 No. of Reportees, Designation & Grade : NA 9 Main Tasks : Take complete ownership and accountability of all operations related metrics like TATs, Customer Satisfaction scores etc.Suggest ways to improve customer experience based on feedback from merchants.Risk management and policy implementation for various day to day processesCapability to quickly build/edit processes to manage new initiatives with existing bandwidth for growth experiments. Service requests and complaints from all modes Co-ordinating with pan India branches for various process. Good and relevant knowledge on mortgage business10 Special Requirements (If any) : Problem-solvingAnalytical thinkingResearch acumenJudgment and Decision MakingExceptional communication skills.Proven ability toward constructive networkingTeam player and multi-tasker with exceptional organizational skillsSales and Marketing know-howMust have experience in Secured lending / unsecured lending business11 Compensation Band : As per policy 12 Stake Holders : Should be able to manage multiple stakeholders and collaborate with business heads in SULB 13 Job Location / State : Chennai Entitlements : As per policy Educational Qualification / Technical Certification : Any UG/PG or MBA .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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