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Job title: Customer Service Executive -D - Call Center To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA's). Responsible for relationship building and resolving customer queries / issues in a skilled manner (where applicable). Other responsibilities dependent on process assigned to. Receives customer calls in a call center environment. Responsible for relationship building and account management while resolving customer inquiries in a professional manner. Takes ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution. In this role, you will: Principal Accountabilities and Responsibilities Responsible for ones own performance. Required to ensure that the service levels are maintained at its optimum level Relationship building would be the focus of the role with an approach to improve on existing services provided Additional privileges and authority would be provided for the specified role. However, the job holder is restricted to the privileges provided within the process and should be abided by the procedures governing the same. The Assistant Manager Operations (Line manager) would be overseeing the day-to-day operational aspects and would also be seen as the mentor for personal development Leadership & Teamwork Support achievement of team objectives. Participate in development of cohesive teams. Foster development of co-workers. Contribute to the creation of a supportive work environment driven by people centric values. Build professional relationships with colleagues in other areas. To be successful you will: Functional Knowledge Ability to speak and understand English fluently Ability to write business letters and reports. Excellent conversational/ telephone skills. Ability to learn quickly, retain and transfer knowledge appropriately. Ability to understand and interpret n .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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