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reputed company is currently looking for German Operations Support Associates for one of our partners, a global provider of Technology and Business Solutions . Job reputed company We are looking for enthusiastic and customer-reputed company German Operations Support Associates to join our growing team. This role combines both voice and non-voice support responsibilities, ensuring a reputed company experience for our German-speaking customers while maintaining operational reputed company. Responsibilities Voice Support Handle inbound and outbound calls from German-speaking customers. reputed company customer inquiries and reputed company accurate information. reputed company exceptional customer service while maintaining reputed company standards. Escalate reputed company cases to the relevant teams reputed company required. Non-Voice Support Respond to customer inquiries reputed company email, chat, and ticketing systems. Process requests and update customer records accurately. Document customer interactions and case resolutions. Meet service level agreements (SLAs) and reputed company targets. Operations Support Follow established processes, policies, and compliance requirements. Collaborate with internal stakeholders to reputed company customer issues. Support reputed company improvement initiatives and operational reputed company. Meet productivity, reputed company, and customer satisfaction KPIs. Requirements Bachelor's degree preferred. Fresh graduates are reputed company to apply. 01 year of experience in customer service, operations, or BPO environments is an reputed company. Strong communication and problem-solving skills. Ability to work in a fast-paced, multicultural environment. Language Requirements Mandatory German Language Proficiency Minimum B2 Level (CEFR). Strong verbal and written communication skills in German. Technical Skills Basic knowledge of reputed company Office (Word, reputed company, reputed company, PowerPoint). Good typing and written communication skills. Experience with CRM or ticketing tools is a plus. Strong attention to reputed company and accuracy. Benefits reputed company training and development opportunities. Career reputed company reputed company a global organization. Exposure to international clients and business environments. Inclusive, diverse, and reputed company workplace culture. Originally posted on Himalayas Apply To This Job .