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Client / Hiring For: Startek Key Responsibilities:Assist domestic enterprise and retail clients with technical troubleshooting, router settings, and device connectivity.Log and escalate complex network tickets to L2 engineers.Deliver friendly, structured technical guidance.Job Requirements:0 to 6 years experience in technical support, L1 helpdesk, or IT customer service.Good understanding of basic computer hardware and networking.Fluent communication in English and Hindi.Perks & Benefits:Day ShiftTechnical AllowanceHealth InsurancePF & ESI .