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Job Title: BPO Call Center Associate Hindi/English Voice Process Location: Work from Home / Onsite (Based on Hiring Location) Employment Type: Full-Time / Part-Time / Rotational Shifts Education: Minimum 12th Pass Experience: Freshers & Experienced Candidates Welcome Job Summary: We are hiring BPO Call Center Associates for a dynamic voice process in Hindi and English. This is an excellent opportunity for 12th pass candidates looking to start or grow their career in customer service. You'll be assisting customers with queries, complaints, and service requests over voice calls in a professional and supportive environment. Key Responsibilities: Handle incoming and outgoing customer calls in Hindi and English Resolve queries related to products, services, billing, or complaints Ensure accurate documentation of each interaction Maintain customer satisfaction by providing timely and effective support Follow company call handling procedures and compliance policies Meet daily and monthly performance metrics Required Skills: Proficiency in Hindi and English communication (verbal) Basic computer knowledge (typing, call handling systems) Ability to work in rotational shifts Strong listening and problem-solving skills Positive attitude and customer-centric approach Eligibility Criteria: Minimum qualification: 12th Pass (HSC) Age: 18 years and above Freshers and experienced candidates both can apply Must have a smartphone/laptop and stable internet (for WFH roles) Benefits: Fixed salary with incentives (performance-based) On-the-job training provided Career growth opportunities within the company Attendance bonuses, referral bonuses Work-from-home or office-based options available How to Apply: Interested candidates can apply by sending: Full name Education & experience details Preferred location (WFH or Onsite) Subject Line: Application BPO Call Center Associate Voice Process .
5,084 call center jobs open right now — here's where they are
Most are in one country. Use that to narrow your search and stand out.
5.084Jobs
3.901CO
10%EN
WorkMundi has 5,084 open call center roles in our database today. Colombia alone accounts for 3,901 of them. If you speak Spanish and can work in a Colombian time zone, you have a huge advantage — start there. If you don't, India (223 jobs), the US (127), Brazil (126), Ecuador (91), and the Philippines (68) are your next best options.
About 530 of these job ads have their text written in English. That's 10 percent. The rest are posted in other languages, which may or may not match the language the job actually requires. Read the full ad carefully — do not assume the language of the posting tells you what you'll speak on calls.
The top hiring employer is COMPUTRABAJO, which posted 2,558 of these roles. If you apply there, you are competing with thousands of other candidates for the same handful of openings. Smaller employers like !Multinacional bancaria (152 jobs) and Importante multinacional (142 jobs) may move faster and give you a better chance to stand out.
When you interview, hiring managers for call center roles always ask about your conflict resolution skills. Have a specific story ready — a time you stayed calm with an angry customer, found a real solution, and made them feel heard. Practice it out loud before you apply. Use WorkMundi's free browser-based interview rehearsal to record yourself, or try the paid AI interview tool that listens live and transcribes your answer.