🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Job Responsibility Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance Adheres to all company and specific Contact Centre policies and procedures Completes any work as assigned by Management Knowledge, Skills and Other Abilities Strong process orientation High energy, High Integrity & Work Ethics Strong interpersonal skills & ability to communicate effectively Strong problem solving skills. Educational & Essential Experience Bachelor's Degree or Undergraduate dropouts 6 Months BPO or travel experience Excellent Written and spoken communication, business technical writing Computer Skills ability/experience using computer applications Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts) Open to work in a blended environment(Voice &Chat/Email) Interview Rounds HR Round Versant Test Round Operations Round .