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Sr. Consultant - Service Now ITSM

YASH Technologies, Inc. · Mumbai City

📅 16/08/2026
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Select how often (in days) to receive an alert: Create Alert YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, were a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hireService Now ITSM Professionals in the following areas :Experience Required: 7 to 9 Required SkillsCore SkillsStrong understanding of monitoring & observability conceptsHands-on experience with at least 2 monitoring tools (SCOM, AppDynamics, Datadog, New Relic, Zabbix, AWS CloudWatch, etc.) Experience with event management & alert handlingStrong integration skills using APIs, REST, and data pipelines ServiceNow & ITOMExperience with ServiceNow Event Management and (preferred) ITOM modulesUnderstanding of CMDB and CI relationships for impact analysis and enrichment Data & AIOpsBasic to intermediate knowledge of AI/ML concepts (anomaly detection, clustering, prediction)Exposure to OpenSearch / Elasticsearch for log analysis and event analytics InfrastructureUnderstanding of Linux and Windows server environmentsKnowledge of networking fundamentalsFamiliarity with application architectures and dependency flowsAt YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment.We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principlesFlexible work arrangements, Free spirit, and emotional positivityAgile self-determination, trust, transparency, and open collaborationAll Support needed for the realization of business goals,Stable employment with a great atmosphere and ethical corporate culture .
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