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Apply Role: Salesforce Field Service Lightning Developer / Agentforce SpecialistEmployment: Full TimeExperience: 5 to 10 YearsSalary: Not DisclosedLocation: PAN INDIA Remote Programmers.IO is currently looking to hire Salesforce Field Service Lightning Developer / Agentforce Specialist on Field Service Lightning Scheduling & Optimization Engine-3+ years Field Service Lightning Mobile (Salesforce Mobile SDK / Lightning Web Components) Apex/Lightning Web Components/SOQL Salesforce Flow (Record-Triggered, Screen, Autolaunched) Technology. If you think you are a good fit and willing to work from PAN INDIA Remote location.Please apply with you resume or share your resume at ayushi.khandelwal@programmers.ai Experience Required: 5 to 10 Years We are seeking a Salesforce developer with deep Field Service Lightning expertise and hands-on Agentforce implementation experience. This role owns the configuration, development, and continuous improvement of our FSL environment including scheduling optimization, mobile worker experience, and AI-powered digital worker capabilities through Agentforce. The ideal candidate bridges traditional FSL development with emerging agentic AI patterns, enabling autonomous field service workflows that reduce dispatcher workload and improve technician utilization. This is a high-visibility individual role working within a lean IT organization. You will collaborate directly with operations, product, and field leadership to translate service delivery requirements into scalable Salesforce solutions. Key Responsibilities Field Service Lightning Core Platform Design and develop FSL configurations: service territories, scheduling policies, work rules, and optimization profilesBuild and maintain work order lifecycle management, including appointment scheduling, resource capacity, and crew managementDevelop custom FSL mobile app extensions (Salesforce Mobile SDK / LWC) for technician-facing workflowsConfigure and maintain Connected Field Service integrations (IoT-triggered work orders, asset management)Own scheduling optimization rules and tune parameters for SLA compliance and technician utilization KPIsManage FSL dispatcher console customizations and productivity tooling Agentforce Development & AI-Powered Field Service Design and deploy Agentforce agents scoped to field service use cases: appointment booking, technician Q&A, parts lookup, and escalation routingBuild Agentforce Actions (Flows, Apex, external APIs) that FSL agents invoke autonomouslyAuthor and maintain Agent Topics, instructions, and guardrails with explicit focus on hallucination prevention and safe escalation pathsIntegrate Agentforce with FSL data model: Work Orders, Service Appointments, Assets, CasesImplement Agentforce for dispatcher assist surfacing scheduling recommendations, risk flags, and SLA breach alerts proactivelyDefine and instrument eval metrics for agent performance (resolution rate, containment rate, escalation accuracy)Partner with operations leadership to expand agent capabilities through structured use case roadmap and UAT sign-off Integration & Data Develop and maintain FSL integrations with ERP (SYSPRO) for parts availability, work order cost, and invoice triggersBuild and own REST/SOAP API integrations and event-driven architecture (Platform Events, Change Data Capture)Ensure FSL data hygiene: asset records, service history, entitlements, and SLA contractsSupport address verification and geolocation data quality for scheduling accuracy Delivery & Governance Operate within Agile/Scrum delivery framework using Jira story writing, sprint execution, demo, retrospectiveMaintain release management discipline: sandboxes, change sets / SFDX, deployment documentationAuthor technical specifications, runbooks, and Confluence documentation for owned systemsMentor junior developers on FSL patterns and Agentforce best practices Technical Requirements Skill / Technology Level Notes Salesforce Field Service Lightning Required 3+ years direct FSL configuration and development FSL Scheduling & Optimization Engine Required Work rules, scheduling policies, global/individual optimization FSL Mobile (Salesforce Mobile SDK / LWC) Required Custom mobile component development Apex / LWC / SOQL Required Complex triggers, batch jobs, LWC data components Salesforce Flow (Record-Triggered, Screen, Autolaunched) Required FSL and Agentforce action wiring Agentforce (GA) Required Agents, Topics, Actions at least one production deployment Prompt Builder / Einstein Generative AI Required Prompt template authoring, grounding, guardrails Einstein Copilot Actions Preferred Custom action development for FSL context RAG / Data Cloud for grounding Preferred Scoping Agentforce to structured FSL data REST/SOAP API Integration Required External system callouts from Apex/Flow Platform Events / CDC Required Event-driven FSL triggers and ERP sync SFDX / GitHub / DevOps Center Required Source-driven development and CI/CD
Here's where they are and how to stand out in your next interview.
24.795Jobs
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74%EN
That number includes positions in India (9,577), Poland (3,429), the United States (1,753), Singapore (787), and Brazil (779). If you're looking to move or work remotely, check which countries match your goals — then filter WorkMundi by location to see what's actually hiring near you.
Most developer ads you'll see are written in English: 18,397 of the 24,795. That doesn't tell you whether the job itself requires you to speak English or work in English daily, so read each posting carefully. Don't assume the language of the ad matches the language of the team.
The employers posting the most developer roles are Link Group (369 jobs), Upvanta (257), jobgether (226), and OfferZen (212). If you're applying to any of these, research their hiring patterns. They move fast and post often, which means they're either scaling hard or replacing people who didn't fit.
In your interview, expect this: 'Walk me through the last time you had to debug something that took you more than an hour. What was it, what did you try first, and what would you do differently?' Hiring managers ask this to see if you think systematically or just try random fixes. Have a real example ready with specifics.