Quick Commerce Operations-Manager

Operations Manager Quick Commerce AVAILABILITY Own how we stay in stock replenishment within ROL cycles at >90% fill rate across the network. Experience: 48 years quick-commerce / e-commerce supply-chain preferred The role You own availability the reach lever. On quick commerce, being out of stock is being invisible, so your mandate is simple and hard: keep the product on the shelf. You build and run the replenishment engine so that stock is refilled within ROL (re-order level) cycles at a >90% fill rate across the network and every DC cluster without stranded inventory or returns eating the margin. What you'll own Replenishment planning build and run the DOI (days-of-inventory) and ROL logic at network and DC / cluster level.Inventory management stock health across dark stores and DCs; the right cover in the right place.Fill-rate & in-stock management hold >90% fill rate within ROL cycles; drive down stockouts and lost sales.Demand planning / forecasting with the Category team, translate BAU and festive demand into buy and replenishment plans.3PL / dark-store / warehouse coordination own the SLAs and the operating rhythm with platform and logistics partners.RTO & returns track and reduce returns / RTO; protect margin and inventory.What success looks like (first 612 months) >90% fill rate held consistently, with replenishment inside ROL cycles.In-stock % up and stockout rate down across the network and clusters.Healthy DOI / inventory turns availability without stranded stock.Measurable RTO / returns reduction.What you bring 48 years in supply chain / operations quick-commerce, e-commerce, or FMCG distribution experience preferred.Hands-on inventory and replenishment planning (DOI / ROL, safety stock, multi-location).3PL / dark-store / warehouse coordination and SLA management.Data-driven and SLA-obsessed strong Excel / analytics; builds and runs planning models.Nice to have Direct experience with quick-commerce platform operations (Blinkit / Zepto / Instamart).Exposure to festive / seasonal inventory build-ups and short-shelf-life or authenticity-sensitive goods.Why Srimandir. You'll build a category from zero on the fastest-growing retail channel in India, inside the country's largest devotional platform with real ownership, direct access to leadership, and the chance to help build a brand millions of households will know. .