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Role & responsibilities - Acts as a single point of the contact for the employees and managers in the business unit. - Handles employee engagement activities for the sales force in the agency channel. - Analyses performance and aids in improvement of performance through HR interventions. - Proactively supports the delivery of HR Processes. - Manages complex and difficult HR Projects. - Ensures HR Compliance and Grievance Management. - Builds a robust business relationship with the field. - Plan and schedule monthly employee engagement activities across region. - Visit branches monthly to connect with employees understand their concerns and provide support. - Actively identifies gaps, proposes and implement changes necessary to cover risks. - Drives recruitment for assigned business channels within the prescribed timelines. - Provide MIS on different aspects. - Employee life cycle management for the sales population. - Timely addresses disciplinary and behavioural issues as per matrix. - Facilitates the management team to bring best solutions for employees. - Acts as the performance improvement driver and provokes positive changes in the people management. .