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Job Title: Product Support Engineer( L2 ) No of open positions: 1 About Signzy Signzy is an AI-powered RPA platform designed for financial services. Our platform can automate even the most complex workflows and decision-making processes into real-time APIs. Powered by Nebula, our no-code AI model builder, and a Fintech API Marketplace with over 200+ APIs, Signzy serves 90+ financial institutions globally, including the largest banks in India and a top 3 acquiring bank in the US. We have strong global partnerships, including with Mastercard, and offices in New York and Dubai, serving customers worldwide. Our product team of 120+ people is based in Bangalore, building cutting-edge global AI products. Working at Signzy At Signzy, we embrace technology and innovation to develop outstanding products. We're a tech-savvy team backed by investors passionate about creating innovative solutions. Join us and be part of the future of financial services technology! Job Description As a Product/Tech Support Engineer at Signzy, you will play a critical role in ensuring the smooth operation of the system by diagnosing, troubleshooting, and resolving technical issues. This role involves working closely with both internal and external stakeholders to provide high-quality support, ensuring compliance and security in financial transactions. Job Requirements Experience in troubleshooting production issues in SaaS / fintech systems. Strong understanding of REST APIs, request/response handling, and hands-on experience with Postman. Basic knowledge of n8n workflows & JavaScript ( like conditions, functions etc.) for debugging. Comfortable working with Linux environments, logs, and basic scripting. Understanding of networking concepts (TCP/UDP, IP whitelisting/blacklisting). Basic exposure to cloud (AWS IAM, S3) and SSL/TLS certificate management. Familiarity with observability tools (Kibana, Grafana, Prometheus) for log and metrics analysis. Strong problem-solving skills and ability to handle client-facing technical support scenarios. - Soft Skills: - Excellent problem-solving skills with a methodical approach. - Strong written and oral communication skills, able to explain technical solutions in simple terms. - Ability to provide step-by-step technical help, both written and verbal. - Experience in customer service or support roles, with an ability to manage multiple priorities. - Additional: - Bachelors degree in Information Technology, Computer Science, or relevant field. - Experience in supporting API and digital KYC in financial institutions is highly desirable. - Startup experience is a plus. This is your opportunity to work with cutting-edge technology in the financial services industry and play a pivotal role in ensuring the integrity and security of financial transactions. .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.